Meet John. He is a sales manager whose company has just implemented Cincom’s CONTROL: 2010 ERP software. One feature that John likes best is the role-based architecture, one of six key upgrades made to the software. This type of architecture ensures that users are not overwhelmed by extraneous data and see only the information they need to make the best decisions for their roles in the manufacturing process.
When you’re first set up as a user in Cincom CONTROL: 2010, you are assigned one (or more) of 27 different business roles.
| Power Users | Core Business Users | Managerial | Transactional |
| Costing Administrator | Accountant Costing | Accounting Manager | Receiving |
| Operations Administrator | Accounts Payable | Product Manager | Shipping |
| Project Administrator | Buyer | Program Manager | Stock Keeper |
| Purchasing Administrator | Controller | Purchasing Manager | Supplier |
| Sales Administrator | Material Planner | Sales Manager | Customer |
| System Administrator | Production Planner | Manufacturing Supervisor | Inspector |
| Product Engineer | Sales | ||
| Manufacturing Engineer |
John is assigned the sales manager role. This is the screen John sees after he logs into CONTROL: 2010 at the beginning of the day:
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John notices from the middle graph that there are a lot of sales orders waiting his confirmation, so he clicks on the center graph to review them.
He then sees from the screen below that TurboTest Industries have a lot of orders that are incomplete.
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From the screen below, John wants to do a search for TurboTest Industries to see if his company has any prior experience with them.
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The following screen shows Johns search results for TurboTest Industries:
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He reviews TurboTest Industries and all of their past invoices to see how much business he has done with them and the size of their past orders, shown in the screen below:
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Once he finds out that they are a customer who has had some large deals with his company in the past, he goes back and marks the incomplete order status marked in yellow (on the screen below) to open on the following screen to confirm the order.
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Now the orders have been sent to the production manager to schedule. And John can now go back to helping his team increase their sales pipeline.
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